Welcome to ICTDesk support. Whether you’re setting up live chat for the first time or fine-tuning your help desk, you’ll find the guides, answers, and contact options you need right here. Pick a section below to get started.
Setup Guides and How-Tos
Step-by-step instructions for getting ICTDesk running on your site:
- How to Add Live Chat to Your Website — create a workspace, copy the widget code, install it, and go live in minutes.
Product Documentation
Learn how ICTDesk works and how the pieces fit together:
- Features Overview — AI chatbot, real-time live chat, visitor analytics, mobile app, and white-label options.
- What Is Help Desk Software? — how ticketing, live chat, and self-service work together.
- What Is a Ticketing System? — the difference between real-time chat and structured ticket support.
- Pricing and Plans — subscription tiers and the full-ownership license option.
Compare ICTDesk
See how ICTDesk stacks up against other support platforms:
Get Help From Our Team
Can’t find what you’re looking for? We’re here to help:
- Live chat: open the chat bubble in the corner of any page on this site and talk to us in real time.
- Open a ticket: submit a support ticket and our team will follow up by email.
- Contact page: visit our contact page for sales and general inquiries.
Manage Your Account
- Sign in to your workspace to manage chats, agents, and settings.
- Start a free 14-day trial if you’re new to ICTDesk.
ICTDesk is an AI-powered live chat and help desk platform built by ICT Innovations for teams that need real-time visitor tracking, a multi-agent inbox, and ticketing in one place.