Welcome to ICTDesk support. Setting up live chat for the first time, or fine-tuning a help desk you’ve already got running? Either way, the guides, answers, and contact options you need are right here. Pick a section and dive in.
Setup Guides and How-Tos
Step-by-step walkthroughs for getting ICTDesk live on your site:
- How to Add Live Chat to Your Website, create a workspace, copy the widget code, install it, and go live in minutes.
Product Documentation
Want to understand how ICTDesk works and how the pieces connect? Start here:
- Features Overview, AI chatbot, real-time live chat, visitor analytics, mobile app, and white-label options.
- What Is Help Desk Software?, how ticketing, live chat, and self-service work together.
- What Is a Ticketing System?, the difference between real-time chat and structured ticket support.
- Pricing and Plans, subscription tiers and the full-ownership license option.
Compare ICTDesk
Weighing ICTDesk against another support platform? These break it down side by side:
Get Help From Our Team
Stuck on something that isn’t covered above? Here’s how to reach us:
- Live chat: open the chat bubble in the corner of any page here and talk to us in real time.
- Open a ticket: submit a support ticket and our team follows up by email.
- Contact page: drop by our contact page for sales and general questions.
Manage Your Account
- Sign in to your workspace to manage chats, agents, and settings.
- Start a free 14-day trial if you’re new to ICTDesk.
ICTDesk is an AI-powered live chat and help desk platform built by ICT Innovations for teams that need real-time visitor tracking, a multi-agent inbox, and ticketing in one place.