Pricing
Pay for value, not per agent
Flat monthly pricing. Unlimited chats. No surprise bills. Pick a plan and start in minutes.
Ideal for solo operators, freelancers, and small businesses just getting started with live chat support.
- ✓3 Website
- ✓10 Agents
- ✓2 concurrent chats
- ✓AI Bot (Standard)
- ✓Real-Time Live Chat
- ✓Visitor Information
- ✓Chat History (30 days)
- ✓Mobile App
- ✓Website Crawler AI
- ✓Email Support
Best for growing businesses, e-commerce stores, and small agencies managing multiple client websites.
- ✓10 Websites
- ✓15 Agents
- ✓5 concurrent chats
- ✓Advanced AI Bot (Claude)
- ✓Full Visitor Analytics
- ✓Chat History (1 Year)
- ✓Team Inbox & Transfers
- ✓Knowledge Base
- ✓Website Crawler AI
- ✓Mobile App
- ✓Priority Email Support
For digital agencies, enterprise teams, and power users who need unlimited everything and white-label capability.
- ✓20 Websites
- ✓30 Agents
- ✓10 concurrent chats
- ✓Advanced AI Bot
- ✓White-Label Ready
- ✓Unlimited Chat History
- ✓API Access
- ✓Custom AI Prompts
- ✓Mobile App
- ✓24/7 Priority Support
VIP Custom Plan
Need something tailored? Get a fully customized solution built for your business.
Own Everything. Pay Once. — $8,999
Get the complete ICTDesk source code including Laravel backend, iOS app, Android app, and the Claude AI integration. Self-host on your own server. Unlimited tenants, unlimited agents, unlimited everything. Includes 12 months of updates and priority support.
iOS + Android Apps
Claude AI Integration
1 Year Updates
Self-Hosted
White-Label
Full feature comparison
| Feature | Basic | Pro | Business |
|---|---|---|---|
| Websites | 1 | 5 | Unlimited |
| Agents | 2 | 10 | Unlimited |
| AI Bot | Standard | Advanced | Claude + OpenAI |
| Website Crawler | ✓ | ✓ | ✓ |
| Real-Time Live Chat | ✓ | ✓ | ✓ |
| Visitor Analytics | Basic | Full | Full |
| Chat History | 30 days | 1 year | Unlimited |
| Mobile App | ✓ | ✓ | ✓ |
| Knowledge Base | ✗ | ✓ | ✓ |
| White-Label | ✗ | ✗ | ✓ |
| API Access | ✗ | ✗ | ✓ |
Frequently asked questions
Is there a free trial?
Yes. All plans come with a free trial. No credit card required to start.
Can I change plans later?
Absolutely. Upgrade or downgrade at any time. Changes take effect immediately and billing is prorated.
What AI providers are supported?
ICTDesk supports Claude AI (Anthropic), OpenAI (GPT models), and self-hosted Ollama for complete privacy. You choose in your settings.
What is the $8,999 license?
A one-time purchase of the complete platform source code — Laravel backend, iOS app, Android app, Claude AI integration. Host it yourself, brand it as your own, sell it as a service. Includes one year of updates and priority support from ICT Innovations.
Do you charge per agent?
No. ICTDesk uses flat monthly pricing. You get a set number of agents per plan (2, 10, or unlimited) for one fixed price.